So nice to see you!
We want you to love your purchase as much as we do!
But if something is wrong and you need to return, please review our return policy below:
- Product must be returned within 10 days of delivery date.
- Items must be unworn and in original condition.
- All sale and discounted items are final sale.
- Hats, eyewear, pins, jewelry & socks are all considered final sale and cannot be returned.
- Local pick up/return items will only be returned for store credit or exchange.
- All Favour brand items will ONLY be exchangeable for an alternate size of the same style ordered.
- A pre-paid shipping label for online returns will be sent via email, return shipping costs will be deducted from your refund amount.
How do I return my item?
- To initiate a return simply email us at email@example.com.
- Please include your order number and the item(s) you'd like to return/exchange.
- After we confirm that your item(s) are eligible for return you will receive a return authorization & pre-paid return shipping label to your email within 24 hours.
- You may return an item purchased online in our store. Simply bring your packing slip in with your return. In-Store returns or exchanges still must be made within 10 days.
- Once we have received your return in it's original condition, we will process the refund to the original form of payment within 5 business days. Please note your bank may take a few days to process the transaction.
Please feel free to email us for further details on our return policy at firstname.lastname@example.org.